Tenants & residents
Pay rent. Report a problem.
Commercial tenants and apartment residents use different systems. Pick the one that matches your lease — and if you are not sure, your lease or your most recent statement names it, or call the office at 314.773.1700.
Commercial tenants
Retail, office, industrial.
Rent and service requests run through two separate systems at our commercial properties, so there are two places to go.
Submit a work order
Email wo@ahragroup.com and it goes straight to the maintenance team, which is staffed in-house. Tenants who already have a work-order login can keep using it.
Include in the email:
- Property name and address
- Suite or unit number
- A phone number we can reach you at
- What is wrong, and where in the space
- Photos, if they help
For an emergency — fire, flooding, a gas smell, no heat in freezing weather — call rather than emailing:314.773.1700, ext. 3, any hour.
Apartment residents
Apartments and mixed-use buildings.
One portal handles everything: rent, maintenance requests, lease documents, and your account history. Maintenance requests logged there reach the technicians directly.
Maintenance emergency after hours? Call (314) 876-8361.
Looking for an apartment?
Current availability, floor plans, and online applications are on the apartments page.